Terms of Service — NinjaProspecting CRM

A workspace is created by a customer and administered by the users it designates as administrators. Administrators control who may join, what each member may see and do, and which integrations are enabled. You are responsible for keeping your sign-in method secure and for the activity that occurs under your account. You must be at least 16 and able to form a binding agreement.

The customer owns the data its users enter into or connect to the service ("customer data"), including data about its prospects and contacts. The customer is responsible for having a lawful basis to collect and use that data and for honouring the rights of the people it describes. We process customer data only to provide, secure, and support the service, as described in the privacy policy, and on the customer's instructions. A data-processing agreement is available on request.

Users may connect their own Gmail, Outlook, Google Calendar, or Outlook calendar accounts. By connecting one you authorise the service to access it as described in the privacy policy, for as long as it stays connected. You may disconnect at any time in Settings or from the provider's account-permissions page. Use of Google data is subject to the Google API Services User Data Policy, including its Limited Use requirements; use of Microsoft data is subject to Microsoft's terms.

The optional browser extension records LinkedIn activity that you view in your own browser into your workspace. It is observe-only and never acts on LinkedIn on your behalf. You are responsible for your own compliance with LinkedIn's User Agreement when you choose to use it; we do not control LinkedIn and cannot guarantee that LinkedIn will permit its use. Its data handling is described in the extension privacy policy.

You agree not to:

• use the service to send unsolicited bulk email or messages, or in breach of anti-spam or privacy law;
• upload malicious code, or attempt to probe, disrupt, or gain unauthorised access to the service or another workspace;
• use the public API or the extension in a way that circumvents rate limits, permissions, or the isolation between workspaces;
• resell or sublicense the service, or use it to build a competing product by copying its features or content;
• enter data you do not have the right to hold or process.

We may suspend a workspace or user that we reasonably believe is breaching these terms, and will tell the customer's administrators why unless the law prevents it.

Fees, billing periods, and any free or beta period are set out in the order, partnership agreement, or plan the customer accepted. Unless that document says otherwise, fees are payable in advance, are non-refundable, and may change on at least 30 days' notice before the next billing period.

We work to keep the service available and to fix faults promptly, but do not guarantee uninterrupted operation, and we may take the service down for maintenance. Support is provided by email at support@ninjaprospectingcrm.com during normal business hours. Any service-level commitment applies only if written into the customer's order or agreement.

We own the service, its software, design, documentation, and trademarks. The customer owns its customer data and grants us only the rights needed to run the service. Feedback you give us about the service may be used without obligation to you.

Each party will keep the other's non-public information confidential and use it only for the purposes of these terms, except where disclosure is required by law.

These terms apply for as long as the customer's workspace exists. The customer may end the service at any time by asking us to delete its workspace. We may terminate for material breach that is not cured within 30 days of notice, or for non-payment. On termination we will make the customer's data available for export for 30 days and then delete it, other than copies in routine backups that expire on their own schedule.

The service is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, and we are not responsible for decisions made in reliance on data in the service, or for the acts of third-party providers such as Google, Microsoft, or LinkedIn.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, and our total liability arising out of the service in any 12-month period will not exceed the fees the customer paid for the service in that period. These limits do not apply to a party's breach of section 9, or to liability that cannot be limited by law.

These terms are governed by the laws of the United States and of the state in which Gigadev is organised, without regard to conflict-of-law rules, and disputes will be brought in the courts of that state. If any provision is unenforceable the rest remain in effect. These terms, the privacy policy, and the customer's order or agreement are the entire agreement; where they conflict, the customer's signed agreement prevails. We may update these terms by posting a new version here with a new effective date; material changes will be announced in the application and take effect no sooner than 30 days after posting.

Questions about these terms: support@ninjaprospectingcrm.com. The service is operated by Gigadev (scott.shepherd@gigadev.net).